When will my order ship?

Every FORAL piece is handled with intention. Orders are processed within 1–3 business days. During launches or high-demand periods, processing may take slightly longer.

How long does delivery take?

• Domestic (U.S.): 3–7 business days
  
• Expedited: 1–3 business days
  
• International: 7–21 business days
  

Once your order leaves our hands, you’ll receive tracking details by email.

Please note: Delivery windows are estimates and may shift due to carrier delays, weather, or customs.

Where do you ship?

We ship throughout the United States and to select international destinations.

Shipping Rates

Shipping costs are calculated at checkout based on destination and service level. From time to time, we offer complimentary shipping on qualifying orders.

Address Accuracy

We build things to last — but we can’t reroute a package once it ships. Please double-check your address before completing checkout. FORAL is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

Once marked delivered by the carrier, responsibility transfers to the recipient. If an issue arises, we recommend contacting the carrier directly.

We stand behind what we make.

Return Window

Returns are accepted within 14 days of delivery for items that are unworn, unused, and in original condition with tags attached.

Non-Returnable Items

• Final sale items
  
• Gift cards
  
• Made-to-order or customized pieces
  

How to Start a Return

Email us at [your support email] with your order number and reason for return. We’ll guide you through the process.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Refund Timing

Once inspected and approved, refunds are issued to the original form of payment within 5–10 business days.

Original shipping charges are non-refundable.

How does FORAL fit?

Our pieces are designed with a structured, tailored silhouette — built to feel substantial without restricting movement. Expect a true-to-size fit unless otherwise noted on the product page.

Between Sizes?

• Prefer a closer, athletic fit → size down
  
• Prefer a relaxed, broken-in feel → size up
  

How do I find my size?

Each product page includes a detailed size guide with garment measurements. For best results, measure a similar item you own and compare.

Do garments shrink?

Most FORAL pieces are pre-shrunk to minimize shrinkage. For longevity and fit retention, we recommend cold wash and air dry when possible.